Nancy S.
8/16/2022
Colin at the Verizon store in the Oaks Mall was extremely helpful. He was so patient with all my problems. There were three or more customers in the store at all times rotating in and out. Colin...
Verizon
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190 W Hillcrest Dr Ste 63
Thousand Oaks, CA 91360
Victra is your local Verizon Authorized Retailer in Thousand Oaks, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
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Reviews
3.5139 reviewsLauren A.
9/4/2025
Warning: Avoid Victra Verizon Wireless! My husband and I recently tried to upgrade our Apple phones and were offered what we thought was an amazing $800 trade-in deal at Victra. Unfortunately, it...
Jeff R.
8/4/2025
The staff were all very professional, but the way Verizon does sales is not customer friendly at all. They never give you details of exactly what everything is going to cost. It took an hour on...
Dwh A.
7/24/2025
20+ Verizon customer visited Retailer to process customer loyalty offer of new phones. Retailer processed order and confirmed with customer that they could not be charged for the new phones. 1...
Marsel D.
8/9/2025
Probably the laziest customer service effort I've had in the longest time. Andy was the rep. We went in for a home WiFi unit. We were told by Mariam at Verizon over the phone prior to our...
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