Verizon

All 5 stars are a credit to Jose Z who was patient, thorough, and highly professional in helping my mom upgrade to a new phone and watch. Over the course of 2 visits Jose explained the options,...

I don't live in Palo Alto but decided to stop by what I thought was a real Verizon store to upgrade my phone. The store itself was stuffy and hot, and not like a typical store with the tech and...

Jonathan the salesperson was sooo rude . I had to walk out . Absolutely not helpful every question was answered by another question and when I requested a call to Verizon to check my account he...

I went into this store to ask a question about billing at 1 on a Saturday afternoon. The parking lot was empty. I entered through the unlocked door, and there was no one else inside. I waited...

I had a very disappointing experience at this store. I had an appointment at 12:00, but had to wait two hours before being attended to. The staff didn't seem to know anything and had to call...