Negatives - The wait times are definitely long. Not enough staff. I am a new customer to Verizon. I am in my second month of service and was double charged for a month of Netflix. I went into...
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I needed to turn in an old iPhone and get help with better internet. The employees were wonderful. Sure, it took awhile but I had lots of issues. I watched a manager with new trainee and he was...

Sales reps in this store are complete liars. Telling the potential customer of great deals until it is time to finalize the sake, then the seal turns out to not be what was originally discussed....
worst experience ever! was promised a TV and strung along for months. eventually it wasn't going to happen even though the salesman AND manager said it was. Long story short once they realise...

Do not waste your time here. It takes hours to buy a phone. The waits are horrendous then they will find a myriad of reasons they can't sell you a phone. Do yourself a favor and go to a real...