Jeff D.
10/5/2014
Got a new smart phone today at this independently owned store (not owned by Verizon). Robert, the young man who helped me, was a real pro. Very knowledgeable and he explained things very...
Verizon
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56 Mission Cir
Santa Rosa, CA 95409
Victra is your local Verizon Authorized Retailer in Santa Rosa, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
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Reviews
3.541 reviews
John H.
10/7/2025
Improve customer service! Am referred to call a service number which is answered by AI. Eventually I may be referred to a person who speaks English as a second language and speaks very rapidly....
Ray B.
11/20/2024
The worst experience that has basically ruined my phone number of 20 plus years. I walked into this store to ask a question about some features on the new IPhone 15 purchased a month earlier. I...
Mary C.
1/20/2023
THIS IS THE BEST Verizon store. Kind, patient, knowledgeable, smart, helpful. I've been to many Verizon stores and this is the best one ever, hands down. I upgraded my phone successfully, even...
Julie M.
5/28/2022
The worse experience ever. Another Verizon location referred us here for inventory purposes. We walked in and both representatives were busy with customers. A half hour later we are still...
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