
After a disappointing experience at the Citrus Plaza (Redlands) location, I drove out to the Fontana store. The quality of customer service is night and day between these two. I really wanted to...
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After a disappointing experience at the Citrus Plaza (Redlands) location, I drove out to the Fontana store. The quality of customer service is night and day between these two. I really wanted to...
First things first the guy that greeted me at the door was very nice (just trying to get business) he talked me into getting a second line instead of turning in my phone ( I purchased a new phone)...
Wish I could leave ZERO stars!! What a mess!! I waited over 3 hours yesterday only to be told that I have a business account and he couldn't help me!! What the heck?!? Seriously?!? My phone e...
I was not happy about doing the software update 18.3 having my phone unpaired from my watch .... Well ((( Lexi ))) to the rescue in all of about 5mins she was able help me unpair & pair my...
I have been with Verizon since 1998 and while they are by no means the least expensive choice, they have always been the best in Customer Service. I will continue to patronise Verizon.