Okay, Verizon Orange is on roll. Given my redemption experience with Estela and Jamie, when my mom needed an upgrade, about 2 weeks ago. I thought let's roll the dice - well not really, I tried to...
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Horrible! Promises made and not delivered! Spent way too much time in the store to for only them to not have the inventory and then have to have it shipped to my house. Then quoted 3-5 days...
Quite possible the single worst customer service I have ever experienced. Went in there to activate a new device and swap lines. Spent 5 hours there and still couldn't get the issue resolved....
My family has been with Verizon for ever and we've been coming to this specific Verizon for at least a decade. I went in last week to upgrade my iPhone 12 Pro to a new iPhone 17 along with my son....
Yet another wasted trip to the Verizon store. I reached out to customer service through the app in order to process a promotion, they told me I needed to go to the store. When I came to the store,...







