Charmayne M.
7/29/2019
I came in Verizon to add a line to my account. Store Manager Christian helped me out with all the information needed in order to get this done. Christian was patient (as I asked a lot of...
Verizon
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9229 Winnetka Ave Ste C
Chatsworth, CA 91311
Victra is your local Verizon Authorized Retailer in Chatsworth, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
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Reviews
3.060 reviews
Nick C.
4/14/2025
Had to wait eternally ended up calling customer service myself and activating my new phone.
Karen H.
5/28/2025
On 5/21 Verizon's wecare@victra.com responded on YELP and to my email account. They said they'd contact me within 72 business hours. It's 5/28 and I've not heard back from. So now I'm calling them.
P F.
5/13/2025
We made an appointment to go switch over and they had ZERO regard for time, we came in at 11 and we weren't helped with till 1:30 took them 5 hours to open 7 lines... it wasn't even set up...
Val Z.
3/24/2025
Expect to spend hours waiting. Location is under staffed and employees are not in a hurry to process customers. During previous visit, I was told that I should just go to another location - this...
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