Mark S.
8/16/2025
I've been a Verizon customer for the past 23 years. I have never had a better experience than here at Cypress Verizon. Ever. Chris is amazingly patient, deeply knowledgeable, and genuinely here to...
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5373 Katella Ave Ste D
Los Alamitos, CA 90720
Victra is your local Verizon Authorized Retailer in Cypress, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
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Reviews
3.586 reviews
Miguel A.
8/26/2025
Walked into the store yesterday around 1:30PM. Greeted the staff and LUPE responds: 'We'll be right with you.' After about a ten minute wait, she then in SPANISH says: '¿Cómo le podemos ayudar?'...
Angela M.
10/1/2025
Horrible experience. I ordered my phone online to pick up at this store. They never alerted me to pick up so they cancelled my order. I went back to pick out my new phone, the didn't give me full...
First W.
8/30/2025
Left the store because the employee told me to call verizon to ask them why my data plan went up. Managers clearly forgot he works for verizon, customer service is a joke at this location.
Marie D.
5/19/2025
Update: so i had received my bill from verizon and i was wondering why my bill was almost $1000. I do have 10 lines which included the hotspot that i originally went to this store to upgrade which...
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