Love this bank, but HATE this branch. This location was turned into a US bank after being a Downey Savings (and, I believe, kept the same workers) and they closed the branch right by the freeway....
U.S. Bank
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I recently received a letter notifying me of this branch closing soon. I can understand why. The manager and staff lack customer service skills. The sour faces and attitudes reflect the branch...
All of them are rude. I'm switching banks. They are not sympathetic at all. I'm so upset right now.
Workers including the managers are extremely rude and unhelpful. I cannot believe they get away with such poor customer service. A manager even said that she did not care if i kept my account...
Destroyed my coworkers debit card at the ATM because it's not from their bank...branch manager said 'this is American bank, good luck." I'm telling everyone I know, unacceptable...what a...
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