UPS Customer Service

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(47)

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251 Sylvania Ave
Santa Cruz, CA 95060
Visit UPS Customer Center in SANTA CRUZ, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Reviews

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2.547 reviews
Photo of Aasha A.
Aasha A.
4/11/2024

The guys who run the UPS truck are always so KIND!! I think there is an employee named Anthony? White with blue eyes; medium build? Unsure if I caught the name right or not -- but he is so kind...

John M.
11/25/2025

Truck must have caught fire or employees stole everything. No explanation about why my package was destroyed.

Photo of Lorie G.
Lorie G.
12/2/2024

The Customer location is permanently closed (as of Nov 24, 2024). Still trying to find where I can drop off a shipment. Go elsewhere

Nancy C.
12/25/2024

Last month, I mailed out two fragile items last month and the UPS store showed me the packing materials. It was white cotton insulation materials and bubble wrap. I was concerned that it not...

Photo of B.H. C.
B.H. C.
6/26/2023

Updated hours as of 5/22 .... Disappointed this should be open from 8am to 4/5. I expect the stores to have shorter hours not the place.

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