Upgrade

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275 Battery St Fl 23
San Francisco, CA 94111

Upgrade is a San Francisco-based company that offers a range of financial products and services, including personal loans, credit cards, savings accounts, and auto refinancing. With a focus on customer satisfaction, Upgrade provides competitive rates and rewards programs, such as cash back on purchases and high annual percentage yields on savings accounts. Their user-friendly mobile app allows customers to manage their accounts conveniently, and their dedicated customer support team is available to assist with any inquiries or concerns.

Upgrade's commitment to transparency and security is evident in their adherence to legal and privacy regulations, ensuring the protection of customers' personal information. With a strong reputation and positive customer reviews, Upgrade is a trusted choice for individuals seeking reliable financial solutions and assistance in improving their credit health.

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Reviews

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1.049 reviews
Photo of Denyce W.
Denyce W.
4/21/2022

I was pre-approved for a loan offer at 3.75%. The only reason it ever went thru was because I called them 3 separate times to find out what was taking so long. 3 weeks later they FINALLY finished...

Marnie W.
8/21/2025

I cannot, in good conscience, recommend the financial company, Upgrade, to anyone. Initially, when I got the loan several months ago, I completed the loan application paperwork in about 30...

Photo of Peter M.
Peter M.
8/27/2024

Endless mistakes, Horrible management, and Anti-Consumer. Upgrade has been, hands down, one of the worst banking experiences I have ever dealt with. They make Chase and BoA shine by comparison. I...

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Dave S.
10/1/2024

Nasty company. Took out loan from Andersen Windows, at Andersen's request. Upgrade didn't recognize myself/my husband on the account. He is a CEO and doesn't deal with stuff like this, so I...

David B.
3/13/2025

Horrible company. Avoid. Been with them for 5 years, 700+ credit score, never missed a payment. I had an 1800 dollar balance with a 5000 limit. Out of nowhere with zero explanation they lowered my...

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