TUMI Store - Fashion Valley

Not sure why my luggage buying experience is akin to buying a car...guess it's because I'm picky and maybe a bit neurotic. Went to four different luggage stores looking for a carry-on garment bag....

I love Tumi, but the customer service at this location is absolutely non existent. I popped in to see about returning an item I bought by accident online. The person behind the register? Told me...

I called to see if my Tumi luggage is were under warranty. The person on the phone didn't seem interested in helping so I asked for the manager. That same person said they were the manager whose...

I got a beautiful Tumi laptop backpack for Christmas. Took the key fob to this store this morning to have it monogrammed with my initials. The young man warned me that due to new machinery, it may...

Be real careful before giving your money to Tumi. I bought an Alpha Brief bag 2 months ago. After one month of average use, the stitching on the interior pockets came unstitched. It was poor...