Thread HQ

Thread HQ, founded a decade ago by Kieran and Ben, aimed to revolutionize personal styling by integrating advanced AI with expert stylist recommendations for both men and women. Recently acquired by Marks & Spencer, the company has ceased independent trading, marking the end of its journey as it transitions its technology and data to a larger audience.

Despite their innovative approach to democratizing style, Thread's closure has left many customers disappointed, as the brand is no longer able to process orders, refunds, or returns. As the business enters administration, customers may explore options for claims through their credit or debit card providers.

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