Jessica V.
11/19/2020
I'm updating my review of Thomas James to reflect that they now have an board an excellent customer service manager named Toby, who reached out to handle a lot of our claims. They changed out...
Thomas James Homes
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(25)
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26880 Aliso Viejo Pkwy Ste 200
Aliso Viejo, CA 92656
Thomas James Capital, based in Aliso Viejo, CA, offers access to a world of new vacation experiences through their TJH Inspirato program. With a focus on unlocking invaluable access to new homes in some of the nation's coolest neighborhoods, TJH provides elevated, design-driven homes in Southern California, Northern California, the Pacific Northwest, Colorado, and Arizona.
With a seamless purchase, design, and construction process, TJH aims to provide end-to-end simplicity for homeowners. Their homes are located in desirable neighborhoods, close to work, culture, and the best amenities, offering a unique and convenient living experience.
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Reviews
3.525 reviews
Bobby B.
12/17/2024
Absolutely horrendous customer service like many other reviews on here they are notorious for never returning calls or calling back for anything. Their Southern California division is a joke....
Tom L.
2/2/2024
Good luck EVER getting a call returned. Their customer service is a joke and they outsource their calls to an overseas call center.
Phillip T.
8/17/2020
Thomas James is building a 2 story on the lot neighboring our driveway. We've had construction debris for months now, and have not been able to use our driveway. We moved our car to the garage a...
Jimmy H.
8/10/2019
Warranty service We purchased a TJC home in 2018. Recently we had a leak from a kitchen wall along the stove, opposite the external wall that houses the tankless water heater. We called TJC...
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