The UPS Store

Needed to do a return. Dropped off @ this location. The young man who assisted me was friendly and helpful. He scanned my prepaid return label and printed me receipt. No complaints here because it...

Horrible. I've come to expect the worst from UPS due to the lack of staff, communication, and general negative attitude from the (maybe 1-2 at most) staff working here.

I come here often and the customer service has gone down hill. There's usually always 1 person up front and then staff in the back doing God knows what. And when it's busy with a line, the workers...

Literally 10+ people in line fuming mad while store employees are chitty-chattying about quilting, Big Bear, and old acquaintances. Extremely slow, rude, inconsiderate and horrible customer...

I can't believe there is only one person at the counter during such a busy time and the other staff members are carrying packages and packing packages in the back laughing and joking in back....