We are very pleased with the shades we purchased. The process was easy (except for choosing the colors/styles because they have so many...which is a good thing) from start to finish. CHIP at the...
The Shade Store
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A DEEPLY DISAPPOINTING EXPERIENCE I began my project with my first installation set for March 28, 2025, and as of November 13, 2025, I still do not have the correct shade installed. This...
My experience at the Shade Store was not terrible, not the best. A thoroughly "okay" experience leaning towards negative at times. The store designer was very communicative and helpful at first,...
I had an issue with my shades and they all suddenly stopped working. I called customer care 800 number and had someone over within two days to fix the issue. The work was fast and efficient and...
I am leaving a second review as a caution to future customers. I am filing legal action against this company due to their failure to make good on a promised refund, a "solution" to my frustration...
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