The Shade Store

Over the last year, I worked with Elana on window treatments for 5 rooms in my home (a total of 18 windows). I did have a few issues along the way but fortunately, Elana is a doll and was great in...

The shade store is renown for their service and shade selection. Six months after our initial order, our drapes are still not completed for various issues. Supply chain issues, bad communication,...

UPDATE 2: It's shocking that our bad experience with Shade Store has continued. Four weeks ago we learnt through Shade Store's customer service that the shades they installed in our house were...

I would like to give no stars but that is not an option. 3rd time they come out and the shades are wrong. Measurements are correct this time so that's an improvement. When I called to complain, I...

This review is for the company not for Palo Alto show room staff. I placed an order on March 15th and shade store team measured the size for me. In mid of April, I got the order and their...