
VERY POOR COSTUMER SERVICE... every time I called it took multiple calls before somebody will answer phone and they even drop the calls at times. Front desk secretary Nidy requires extensive...
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The Oncology Institute, located in West Covina, CA, is a leading provider of high-value cancer care with a commitment to compassionate, personalized treatment. With over 60 clinic locations across California, Nevada, Arizona, Florida, and Oregon, they have served 370,000 patients over the past 15 years, offering a comprehensive range of services including clinical research and specialized treatment options.
The institute prides itself on its team of world-class cancer specialists, providing innovative and accessible oncology treatments, including a focus on women's health and lung cancer. Patients can easily navigate their care journey, from initial appointments to accessing clinical trials and prescription services, all designed to enhance the overall patient experience.
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VERY POOR COSTUMER SERVICE... every time I called it took multiple calls before somebody will answer phone and they even drop the calls at times. Front desk secretary Nidy requires extensive...
If I could give zero stars I would! I have called the Montebello office 5 times this Morning regarding my upcoming appointment and was one hold for more than 25 mins the other times they would...
I had an appointment at 4 but wasn't called in until 4:50. The doctor saw me at 5. I must say having to go from appointment to appointment I can tell when I have a good doctor who cares about...
Appointment states a certain time and they take you in 1hr later. Next time just check in at house do errands and then go to the medical center.
They cancelled my appointment twice now and they want me to go to Riverside which is too far for me and I hate the IE. I have cervical cancer but they dont care and I give up trying to see anyone...