The New Wheel Electric Bikes

Most staff but a shout out for Jason he's been always accommodating. I guess the team are all trained to give good customer service!!! Always been happy to do business with them. As part of my...

I was quoted $600 with a wait time of 3 weeks for a simple ebike service. I called another place close by, they were able to get me in same day for a fraction of the cost ($150). I have no idea...

I had another great experience here, buying my second Tern. Drew was super patient and informed while I test-rode multiple brands. (I appreciated that he even accompanied me on the first test ride...

False advertising. They add a mandatory $295 bike assembly / service plan fee that is not listed anywhere on their site. It just appears in the cart and cannot be removed. When asked about it,...

DO NOT BUY FROM HERE! I ordered a bike and after they said it was IN STOCK! After delaying over 2 months, I cancelled the order and was charged 15% of the bike price even though the delays were no...