Gabriella was top tier! Above and beyond customer service. Answered all of my questions and was even able to anticipate any other inquiries and concerns with a professional and welcoming demeanor....
The Floor Store
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The Floor Store is a family-owned business in the Bay Area, boasting over 39 years of experience as a leader in flooring sales. They offer an extensive selection of in-stock flooring options, including carpet, hardwood, laminate, luxury vinyl, tile, and natural stone, as well as countertops made from marble and granite.
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My wife and I usually don't write long-ish reviews but this will likely be an exception because we had a great experience with the Floor Store and our sale rep - Steve Boardman. If it looks too...
Update: the corporate group of the Floor Store contacted me and couldn't have been more customer service oriented. Jennifer was extremely professional and let me know that they really cared about...
Excellent experience. They put new carpeting in my home. The sales staff (Patti) was friendly, courteous and helpful. She spent plenty of time with me and my wife while we were picking out the...
Started out with a bid for an insurance project of some floor damage of the kitchen. The bid was so promising that I decided to do the entire 2,000 square foot house. I worked with both Steve and...
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