
A few months ago, I decided to install new flooring throughout our house. I was familiar with hardwood as I had it installed in the past. I went to a number of different flooring stores and spoke...
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The Floor Store, a family-owned business with 39 years of experience, operates multiple showroom locations throughout Northern California, offering a vast selection of high-quality flooring products, including carpet, hardwood, laminate, luxury vinyl, tile, and natural stone. With a commitment to personalized design expertise, unmatched customer service, and quality installation, they are recognized as a leading authority in the Bay Area flooring market.
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A few months ago, I decided to install new flooring throughout our house. I was familiar with hardwood as I had it installed in the past. I went to a number of different flooring stores and spoke...
Worst customer service ever. Went in and spoke with Chris who the first time told me he was busy with a sale and to come back another day if I wanted help with a transition piece for my floor....
We had a great experience with the Floor Store in San Rafael, and particularly with Xavier. Xavier is a good listener, and directed us to products that met with my vague ideas. Installation was...
Jonathan came by on time and was extremely efficient. Got done in no time, couldn't ask for better service. Would definitely hire him again to do the job.
We had floors installed in early to mid April 2025. We returned 5 boxes of materials at the time the floors were finished and have since called Tom the store manager 7 if not 8 times to ask what...
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