The Elite Exchange

A Action Answering Service is an award-winning contact center provider based in Santa Ana, CA, with over 50 years of experience in the industry. They offer a wide range of contact center services, including inbound and outbound call center solutions, email management support, interactive voice response, and bilingual customer care. With a customer-centric approach and a focus on delivering an extraordinary customer experience, A Action Answering Service becomes a seamless extension of their clients' businesses, providing unparalleled customer service and customized solutions tailored to each industry they serve. With a team of experts and cutting-edge technology, A Action Answering Service helps businesses establish their brand as the premier resource in their industry. They work closely with their clients to develop key performance indicators (KPIs) that measure their performance and ensure a world-class customer experience. Their U.S.-based call centers, available 24/7, 365 days a year, offer the ability to scale up or down based on seasonal demand, ensuring uninterrupted service and minimal downtime. Whether it's healthcare, education, financial services, government, or retail, A Action Answering Service provides BPO call center services across a variety of industries, helping businesses thrive and exceed customer expectations.Generated from the website

Packet Fusion Inc, based in Irvine, CA, is a leading IT advisory firm that specializes in optimizing technology solutions for businesses. With over 30 years of experience, they provide comprehensive services including UCaaS, CCaaS, cybersecurity assessments, and technology expense management to help organizations navigate the complexities of digital transformation. Recognized as a premier partner for Mitel ShoreTel, Packet Fusion boasts a dedicated team of certified engineers and advisors who have successfully assisted over 250 clients in improving their technology infrastructure. Their mission is to simplify the sourcing process and empower companies to make informed decisions that align with their business objectives, ultimately driving efficiency and cost savings. Generated from the website