The Coffee Bean & Tea Leaf

We ordered drinks at the coffee bean yesterday in Santa Monica pier. To my surprise the hot chocolate with oat milk was actually really good, perfect for the weather. My companions had cappuccino...

Average coffee. I tried the vanilla bean cold brew. The service was nothing special. I ordered my drink, paid, waiting a few minutes and then they called my order number. The ambience is cool,...

Losing customers because of your evil employee! I went to look at the menu since I have never been there before and did not want to not know what I was ordering before I went on the actual line...

Honestly, there is nothing special about this coffee shop. If you need a quick pick-me up on caffeine or a pastry while you're at the Santa Monica Pier, go for it. Do keep in mind that since this...

If I could give zero stars, I absolutely would. Worst customer service I've ever experienced -- and it came straight from the manager, Sara. You'd expect the manager to actually know how to help...