
The complaint process is a complete sham. Even when the business does not genuinely respond to the actual complaint, this BBB closes cases with no explanation and with no appeal process. BBB...
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The Better Business Bureau of Silicon Valley, based in San Jose, CA, is an organization dedicated to promoting ethical business practices and fostering trust between consumers and businesses in the Silicon Valley region.
Through its accreditation program and dispute resolution services, the BBB of Silicon Valley aims to provide a platform for consumers to make informed decisions and for businesses to maintain high standards of integrity and customer service.
Generated from their business information
The complaint process is a complete sham. Even when the business does not genuinely respond to the actual complaint, this BBB closes cases with no explanation and with no appeal process. BBB...
Poor consumer resolution. Even after providing documentation proving Expedia stole $600 from me, they sided with the business because they had poor records on their end. They omitted records, and...