Receptionist talk so bad with the clients. They talked so haughty. Doctor Lan need to confirm about this with your workers
Thanh-Lan Quan MD
(11)
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My mom, a 94 years-old dementia lady, has seen Dr Thanh-Lan nearly 20 years. She likes her. We have not had any bad experience until last month, November 2024. Dr Lan told me to see her...
The doctor is nice but she has too many patients to provide better care. Their operation is inefficient and it is hard to schedule/reschedule. The office does not check with you if the next...
The receptionist named Phuong is extremely rude and unprofessional. She even asked me my age because she thought she's older than me (so she could raise her voice and was super impolite to me)....

This place is very inefficient. My parents had an appointment at 1:30pm and 2 hours later they were still waiting to get their eye exams. I understand that they are new patients and need to fill...
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