T-Mobile Experience Store

Jose's assistance was what I needed to ease the anxiety of getting a new phone and plan service. He was knowledgeable and thorough with the different options that can best accommodate my needs.

Do I recommend this store? No. They don't have a check in system and 2 guys are helping 1 customer while 3 of us are just standing around waiting. The worst customer experience. This is why I...

Hello, I worked with Oscar Gonzales at the Marina del Rey store. He spent hours with me transferring my data from my old phone to a new one. He is very pleasant and patient as we had to remove old...

Jose was the least helpful rep I've ever had the displeasure of working with. He refused to answer basic questions over the phone about how to complete a data transfer after my initial rep told me...

Jamal has helped me several times at this location. Most recently, he assisted me in getting home internet. As always, he was patient, thorough, and kind. Thank you, Jamal for your continued...