T-Mobile

Look, I'm one of those kind of obnoxious old guys who has had cell phones since they first came out. I know what I'm doing. With some trepidation, we switched from Verizon because of the 55+...

Not helping me with my needs not being supportive when I need obvious help and they supported the idea of switching when I am clearly ok with the service Not sure what to do right now because...

Absolutely, hands down the worst example of customer service ever. The male staff member was kind and understanding. However, his female supervisor was extremely rude and argumentative. I do not...

There is some really nice staff. BUT from the beginning as a new customer, everything went into a hot mess. They messed up on the initial setup of my new phone which made the phone as a whole...

I was dead in the water.... and they put on their capes and saved my butt. Thank you to smarty pants aka Chris, Maria, and Dario..... my phone died and they instantly came along to help. They...