T-Mobile

Ater shopping around Jose helped us determined that T-Mobile was the best deal for the two of us and we set up our first phone plan together today! Jose was super friendly, knowledgeable and made...

I have been to three stores and the corporate store at Paseo Nuevo Mall, and they could all use interpersonal skills training. I'm a former Sprint customer and I never had any CSR issues. As soon...

TERRIBLE Customer service!!!! Spent 2 hours just activating PREPAID on a brand new iPhone 17pro and didn't work. Leo made a mistake activating an E-Sim. Stayed there for 2 hours and still couldn't...

Wait time is ridiculous, need more sales associates. Maybe have customers sign in so that associates know which customers have been waiting the longest. I waited almost an hour, wanted to...

Fantastic customer service! The entire staff were awesome. They helped me solve a rather complex billing problem. I was treated very respectfully.