T-Mobile

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24901 Santa Clara St Ste 5
Hayward, CA 94544

T-Mobile in Hayward, CA, offers a variety of mobile and internet plans, including unlimited phone plans, prepaid options, and home internet services, catering to diverse customer needs. The company prides itself on providing the best mobile network in the U.S., as recognized by Ookla Speedtest, and features attractive offers like paying off current devices for customers who switch to T-Mobile.

In addition to competitive pricing, T-Mobile provides numerous benefits, such as music and concert perks, scam call blocking, and promotional deals for various customer segments, including seniors, military personnel, and first responders. The company fosters customer loyalty with programs like T-Mobile Tuesdays and encourages users to bring their own devices while keeping their existing numbers.

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Reviews

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2.511 reviews
Photo of Ruk G.
Ruk G.
1/1/2022

This was the best service I ever had since Sprint merged with T-Mobile. I had been to several locations and no other locations provided best customer service with best courtesy and answer every...

Paul C.
5/24/2025

terrible curtomer service! ten days and still no solution. agents mislead & lie every time you call

Alexis G.
4/30/2023

The worst service of my life a boy instead of helping me put a new line was talking on a FaceTime with his friends. He did not want to give me a new SIM Card just because I don't bring my ID but...

Ireene M.
1/17/2023

Worst n poor customer service experience Busy talking in Spanish n only helping their own culture Worst people working here, they don't know multi task at all.. 3 person helping one customer

Photo of Matthew N.
Matthew N.
5/11/2022

Thanks for helping me upgrade my phone! Believe the guy who helped me was Kiko but all the people working were friendly and helpful.

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