We have avoided upgrading our phones for years. The chaos that usually ensues is too much. But JAN saved the day! He helped so patiently, and we were out of there in a jiffy! Give Jan a raise!
T-Mobile
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I go here for my T-Mobile Tuesday freebies and it's alright. I do miss the location further up El Camino, but I guess Hillsdale will have to do. It's a small store with usually 2-4 employees...
Joshua Garcia provided the BEST customer service, he is so professional, knowledgeable and efficient. We were trading in my son's Android phone for an iPhone. Joshua explained all of our options...
Very helpful and informed with great service and resolution of needs. Minimal wait time.
Absolutely the most frustrating customer service experience I've ever experienced . Clueless worker had to question her co-workers for every question I had. I left with a new phone that didn't...
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