Melanie M.
10/2/2015
I went to the T-Mobile Wireless location in the Capitola (CA) Mall... I'd been to this location on (2) prior occasions:: once for purchase of an iPhone5 and another when I took my Boyfriend there...
T-Mobile
$$
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1855 41st Ave Ste C12
Capitola, CA 95010
T-Mobile in Capitola, CA, offers a variety of mobile plans and devices, including unlimited phone plans, prepaid options, and the latest smartphones from brands like Apple, Samsung, and Google. Their services also include home internet plans and unique features like T-Satellite, providing connectivity in remote areas.
The company emphasizes customer benefits, including savings on comparable plans, streaming options, and perks like T-Mobile Tuesdays. With special promotions for trade-ins and no trade-in required for select devices, T-Mobile aims to provide flexible and cost-effective solutions for its customers.
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Reviews
2.550 reviewsBarbara H.
2/13/2025
Staffing, not helpful at all. Tried to upgrade to newer I-phone, they said I had to do it myself at home. Wasn't sure if this guy was just lazy or really couldn't help me with the upgrade. Was...
rick m.
2/24/2022
Horrible, don't give a sh** customer service. Walked in and there were 3 CS reps. One was helping a customer, the other two looked busy on their phones. We waited for 10 minutes, then a 4th CS rep...
Shawna R.
3/22/2022
Do yourself a favor and avoid this store at all costs. It's worth driving to the Los Gatos store. I'm sure it's not the main floor employees fault, but feels chronically understaffed,...
Ash V.
1/5/2022
Horrible customer service.I hope someone above this Manger at this store steps in otherwise Tmobile will be loosing business.i don't expect top notch customer service i just expect when i leave...
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