I went in to upgrade my phone and get the info and data transferred to my new phone. Leslie helped me and she was so nice and professional. She handled everything and made sure my trade in was...
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Horrible customer service ever!!! Came to update my account but apparently the associate that i spoke to is obviously has no knowledge what his doing at all..
Mario gave me the best customer service I've ever had at a phone store. He was patient, knowledgeable, and genuinely helpful. I left feeling confident and taken care of. T-Mobile is very lucky to...
When I upgraded my phone, due to an employee's mistake, I was put in a situation where I almost lost my benefits. Instead of helping me resolve it, they kept telling me to contact the service...
The amount of trouble and annoyance and inconvenience GERARDO MARTINEZ the store manager, caused me back in September is just too much! Terrible terrible experience I had with him being so...
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