Ian was extremely helpful and patient with upgrading and trading in an iPhone. He was very knowledgable on the ever changing process on how to upgrade and transfer data for Apple products....
T-Mobile
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Ana was very rude, unpleasant, not willing to support as a customer service representative should. I wanted to make her feel happier and tried to ask her about her day, and her response was not...

T-Mobile currently has a couple of offers going on if you switch over. I came into the store to get more information since they have multiple offers, depending on the plan you choose. Ana was the...

Coming into the store here is like visiting a foreign country notorious for s-l-o-w bureaucracy. You have to sign in and wait. They are understaffed for the number of customers. But the employees...

I lost brain cells talking to one of the store reps here. Came in simply to turn in a device for trade in after first making extra sure that I could by speaking to an agent over the phone, an...
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