Went to switch from Verizon to T-Mobile and the customer service rep named Kenlisse was great. Provided a lot of information that helped me make decisions for family plan, etc. Didn't feel...
T-Mobile
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The worst customer service I've ever experienced at this T-Mobile store. I had to wait far too long, and when I finally got help, the employee refused to restart my phone even though I...

I went to the store today to ask for help to set upnew phone that my husband got this week at this place and did not get any help. The manager named Marvin kept asking me what did I mean , making...

We had a magnificent visit at T-Mobile, serviced by the very capable Dante Gonzalez who was patient and thorough. He should be manager!! Wait time about 1 minute.

I've never left a review that wasn't 4 or 5 stars but I cannot emphasize how terrible the service is here. I love T-mobile as a company, but please never find your self in this store specifically....
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