Sutra Beauty

This is a franchise business that is in many malls in the western US. They sell "high quality" flat irons and "virgin" hair extensions. Neither of these statements are true. I recently...

Horrible product worst customer service they open around the holiday times sold as much of their crappy product and close down the stores in San Jose one of the product they sold me doesn't work...

The kiosks have pushy sales people who have no problem exaggerating the quality of their products. I was told my curls would last for days and that if they didn't, my satisfaction was guaranteed....

I purchased a hair dryer Aug 2014 and it worked great until it bit the dust in May 2015. So it says I have a warranty for at least a year...now on the web site it says lifetime...whatever...I sent...