SureStay Plus by Best Western San Jose Central City

Was passing through the area recently and was looking for a place close to my destination, this hotel was in the area and met my needs. Check in was a little odd but worked, the lady behind the...

first of all, let me say the front desk were extremely rude, borderline racist to my husband and would not allow him to check in as I put the booking under my name. But when I did the pre-checking...

My biggest complaint with SureStay is that they took $10.00 out of my incidental deposit for the parking! THAT SHOULD BE ADDED WITH THE COST OF THE HOTEL!!!

I have been coming here for months staying for a few days per week. Today the customer service was awful. People who don't like customers shouldn't work the front desk. I emailed a week ahead...

As I travel for work, I have stayed in many hotels. This by far has been the worst and dirtiest ones I have booked. When I checked into my room I noticed there was stains on all of the sheets and...