SureStay by Best Western San Rafael

It's a motel for sure! I have not stayed in a motel since I was in my 20s. The front desk told us "no" when we asked for more towels. The place could use some remodeling.... I wouldn't stay here...

The bathroom light doesn't work. The TV doesn't work. It smells like disinfectant. It's probably one of the worst hotel/motels I've stayed at. It's definitely not worth the exorbitant price. It's...

I thought that if it's under best western reservation that it will be all perfect . BUT! I have TONS OF BITES ! All over my body . Looks like bed bugs . But there is also mosquitoes in the...

This is a good hotel they don't deserve all the bad reviews. It is safe, it is family owned. They do take cash and cash deposits and also card. The have breakfast in the morning cereal fruit juice...

Location felt unsafe and parking lot was full when arriving after 8pm. Mattress was fine but carpet was not clean, sheets felt damp, smelled a bit moldy. They had a clean shower but bathroom sink...