Sunsations Sunglass Boutique

We were on a search for some sunglasses. Tried all the local spots and found this one...when it opened who knows but I think it was that hole in the wall t-shirt place just a couple doors down...

Terrible customer service. Can get same brands, better selection, exact same prices (MSRP) and people that stand behind their products from dozens of other retailers. Why go here?