Structural Design Consultant & Associates

The Bass Company, established in 1951 and located in San Diego, CA, is a leading marketing research and mystery shopping firm dedicated to helping businesses achieve excellence in customer service. With over 60 years of experience, they have developed tailored services that enhance customer loyalty across various sectors, including retail, financial institutions, food services, recreational parks, hospitality, and tourism.

Specializing in mystery shopper evaluations, the Bass Company emphasizes the importance of service quality from the customer's perspective to drive profit growth. Their comprehensive offerings include personnel evaluations, performance analysis, and complimentary evaluations to demonstrate the depth of insights available to their clients.

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