
Joey was extremely helpful and kind. He truly exceeded our expectations of customer service. That branch is also very kind and awesome, they've been nothing but great to my family and that's why...
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Strata Credit Union, formerly known as Kern Federal Credit Union, has been serving the Kern County community for over 75 years, offering a variety of banking services including checking and savings accounts, loans, and investment services. Focused on providing a personalized experience, Strata emphasizes community engagement and member satisfaction, making it a trusted financial partner for individuals and organizations alike.
The credit union prides itself on its commitment to supporting local initiatives and fostering strong relationships with members, evident in their dedicated staff and community involvement. Strata's mission is to empower its members with financial peace of mind while contributing to the overall well-being of the communities they serve.
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Joey was extremely helpful and kind. He truly exceeded our expectations of customer service. That branch is also very kind and awesome, they've been nothing but great to my family and that's why...
Avoid Strata Credit Union at All Costs After over 15 years as a customer -- and with parents who have banked here most of their lives -- I can confidently say I would never recommend Strata...
Called today because someone charged $1000 in hotel charges at a Windham Resort. The lady who "helped me" said there's nothing she can do about it. I had her repeat herself. Great banking. Will be...
I've been trying to call the bank and talk to a human being for an hour and no one is answering. Not a loan person or call center person. For the call center it's waiting in silence for 15 minutes...
They, Ashley, was very responsive and punctual. Everyone we have ever dealt with there were professional and friendly.