
Sergio Chavez is a Contact Center Supervisor and he gave me SUPERIOR customer service. Thank you so much for helping me, Sergio! Credit unions are not-for-profit, member-owned, and offer lower...
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Strata Credit Union in Bakersfield, California, offers a variety of banking and borrowing services to cater to the financial needs of its members. From checking and savings accounts to credit builder loans and credit cards, Strata provides a range of options for individuals looking to manage their finances effectively.
Moreover, Strata Credit Union goes beyond traditional banking by providing investment and insurance services to help members secure their financial future. With a focus on community impact and financial wellness, Strata is deeply involved in supporting local initiatives and events to give back to the Kern County community.
With a commitment to exceptional member service, Strata Credit Union prides itself on creating a welcoming and personalized banking experience for each individual. Members highlight the friendly staff who go above and beyond to ensure their banking needs are met, fostering a sense of trust and security in their financial dealings.
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Sergio Chavez is a Contact Center Supervisor and he gave me SUPERIOR customer service. Thank you so much for helping me, Sergio! Credit unions are not-for-profit, member-owned, and offer lower...
There is no kind customer service. They won't take a payment if your debit card has a Visa logo only MasterCard., they don't provide any information unless you poke up their ribs and ask questions...
I've been with Strata Credit Union since the Kern Federal days, when I worked with the county, and for many years, I was a loyal customer. Unfortunately, over the last few years, things have gone...
Bank personnel are Amazing! The new branch locally has an amazing atmosphere and appeal. Downfall / their Strata MasterCard is junk! Do not get! They can't even report the right balance to the...
Total thieves.. wont let you make a payment after 5pm online without charging you a late fee!! even if you try to pay a day before your payment ie home, car, loan payment is due, if its on a...
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