Stevens Creek Infiniti

Must say they went up to bat for me from the salesman to the man who wrote up the paperwork to the GM who went above and beyond for me I had a trade in that was decent and I was upside-down on it...

this is for the service department. I made an appointment online for 730am today. I got there early. when I scheduled the service, I did it for a loaner car because that's what the website has as...

This review is based on my visit to test drive a used car. After almost 10 years of avoiding dealerships, I thought things may have changed dealerships' sales strategy with (my) preferred...

They never answer the phones or call you back!! I've been trying to make an appointment for over a month and still can't get ahold of anyone to talk to. Very frustrating!

Below is an email I sent to Michael, whom I was told was the GM for sales. I have always had excellent service at this facility with Hai. But in his absence, I was greeted by Mike, sales rep. my...