Gio great check in and customer service, and Joanna absolutely excellent check out and guest experience. front desk agents, thank you
SpringHill Suites the Dunes on Monterey Bay
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I was a bit skeptical about booking this location a month ago because of the reviews; however, I ended up taking it as a lot of the other locations in Carmel and Monterey were either booked,...

Do not recommend staying here due to poor service of hotel staff, specifically the front desk! Checking in was NOT a good experience, which is very uncommon for my stays with Marriott. I...
We enjoyed our stay! First of all, my wife and I were greeted by Vanessa R. at the front desk. Vanessa was polite and friendly! She allowed us to check-in at 2pm and also accomodated us with...
We just came back and enjoyed our stay with my family of 5 for 3 nights. Im not sure why people complain so much but maybe I don't have high expectations esp when other hotels cost a lot more. If...
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