Spectrum Store

I came here to return outdated equipment. I had an appointment for 12:30 but decided to head in early and I'm glad I did. Several people were already waiting outside before the doors even opened....

Only open 5 hours and there were 2 employees for a room full of people waiting. Employees had zero sense of urgency. They wasted more time trying to sell people on services they didn't want or...

If molasses and a DMV had a baby and that baby grew up to work in customer service, you'd have the speed of the Spectrum office I visited. The highlight of the visit? Watching a spider build a...

This review is about internet service in general. The retail store in itself is not really to blame but to the management of the Spectrum company that delegate technical support on the service...

Watch out!! For internet you're not signing up for a "utility service" you're actually signing up for a "monthly subscription" which means if you cancel on the second day of billing you're still...