Spectrum

When my brother-in-law died the customer service would barely talk to us. We had to take his equipment into the San Luis Obispo office and it was a hour wait to just drop off the equipment!

As soon as I walked in, I was instructed by a lady to sign in on the iPad. I did so. I came in to return a device. I noticed 2 others waiting to turn in a device. I finally got up and asked how...

Not only is the service slow at this store. You have to check and wait to drop off return equipment. This sucks just as much as using their AI Chat to solve a problem... Horrible! How could they...

There were 8 customers in the store when it opened at 10am. The other sales person disappeared to the back and never reappeared by the time we left. Also, I do Not like the constant upselling....

Do not use Spectrum. Customer service has been horrible. I called to cancel tv's for my 88 year old mother who is sick and unable to be on phone. I have all info and security code the rudest woman...