Robert C.
7/25/2025
This Spectrum store is super busy, so be prepared to wait. All the staff seems super helpful and friendly. They are working as fast as they can. I was helped by Omar. I was returning some...
Spectrum
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6824 Katella Ave
Cypress, CA 90630
Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 6824 Katella Ave. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Cypress Spectrum store.You can also:- Find home Internet and business Internet services- Experience Xumo live TV streaming- Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google- Bring your own device and save when you switch to Spectrum Mobile- Pay your bill or get account information- Solve any service-related issues- Exchange, pick up, or return equipment
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Reviews
2.5157 reviews
Denise M.
9/12/2025
This place is a shit show. We were there just to turn in a cable box. Should be quick and easy, right? Ummm, no. When we got there, we signed in on the tablet. We were 9th, in line. It took an...
Tony G.
10/24/2025
The wife and I went here to the Cypress location and noticed that there weren't that many people waiting. When we signed in on their tablet, we were placed 12th in line. They're weren't even 12...
Terry M.
4/30/2025
Just trying to cut the cord on my cable television, been here an hour now. Not at all the person behind the desks issue, but the company needs to do better.
Andre N.
7/23/2025
Waiting time is crazy be prepared to wait. I first gave it a 1 overall experience before I returned my equipment. However after seen by a customer service representative Lilia Celeste and...
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