Spectrum

Sheesh! What a drag. Came in on a Saturday at around 10:30am to quickly "swap out a modem" after adding a home phone line for my Uncle over the phone. Upon entering, there were probably 30...

I came in just to pick up a router and it took 2 hours. They have 15 people upset in line waiting to get helped and they don't seem to care at all. Hillary "helped", she's good at pointing out...

Their billing department is a joke! My Internet was down for almost one month. I reached out and they couldn't fix it yet. They still wanted to bill me for the month. I canceled my service and...

This review is not for this office, but for spectrum's service. I live in canyon Ridge and every week there are outages that last an entire day. Do not use the service if you work from home...

Poorly managed... Many customers (21 people in the lobby) only 2 Spectrum employees at the front desk. My heart goes out to the employees. Friday evening, very busy. No management support.