Elaine G.
6/21/2025
Customer service was amazing! Jonah was very honest, patient, compassionate & knowledgeable.
Spectrum
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(253)
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13179 Black Mountain Rd Ste 1
San Diego, CA 92129
Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 13179-1 Black Mountain Rd. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Rancho Penasquitos Spectrum store.You can also:- Find home Internet and business Internet services- Experience Xumo live TV streaming- Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google- Bring your own device and save when you switch to Spectrum Mobile- Pay your bill or get account information- Solve any service-related issues- Exchange, pick up, or return equipment
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Reviews
2.0253 reviews
Cindy C.
8/9/2025
Was told by the Spectrum rep on the customer service phone line that I could pick up some equipment from the local store. She even made an appointment for me at this store to pick up. Went to this...
Jan H.
9/11/2025
Customer service told us to go to the store and return our equipment and get a printout of the canceled service. The person at the store told us he could not print anything and would not even help...
Kay H.
8/12/2025
Unfortunately, Spectrum appears in many places on Yelp, so it's hard to give a review of their service as a whole, as opposed to the service in a local store. So this review is not about the...
Dustin D.
8/30/2025
Wont let you cancel and miserable experience trying to. Do not go with this company. $35 a month with other companies like T-Mobile for the same internet.
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