Update: Went and spoke with someone locally. A driver called me that afternoon and set up my account for me. He let me know that they only deliver where I live once a month. Which is totally fine...
Kristen N.
8/27/2015
(19)
Update: Went and spoke with someone locally. A driver called me that afternoon and set up my account for me. He let me know that they only deliver where I live once a month. Which is totally fine...
Worst customer service of any company out there. They NEVER deliver on time- they NEVER answer the phone. But.... they expect you to pay your bill on time. As I write this review, I am on hold...
Worst customer service! Was on the phone for an hour and a half from department to department and never got the problem resolved. I'll be looking for other water options.
I have been a customer for over 5 years and I'm done with them. During the last 2 years their service has go e really bad. I wish Costco would drop them altogether. They don't deliver in time,...
Been calling everyday and NO ONE ever answers. I wait for hours everyday on hold.