SmartStop Self Storage

Competitive pricing. Clean facilities. Online special deals. Customer service exemplary. Service representative Shirley helpful above and beyond standard customer relations. No rodent issue in my...

RATS! This has been an ongoing problem at their Santa Rosa facility for YEARS and they have done little - if anything to address the rat infestation. Everything in my units is either gnawed on...

Everyone keeps mentioning them but the rats are insane! RATS! They're everywhere and we constantly find droppings in our stuff. We're hoping to get out of here soon. Moisture also gets to your...

Reviews here are highly exaggerated. There is some really nice units over to the left and none of them are as bad as some of these make them sound. Rosie was very helpful and all the employees...

I wish I could leave negative star review. I only rented a unit from them since August 2024 and in the beginning of December I went to get some things from my storage shed and I noticed a very...